The status page and incident communication platform.

Features that real IT professionals need

  • Seamless Email & SMS Notifications
  • Service Level Subscriptions
  • Fully Customizable
  • Public and Private Options

Reduce Mean Time to Respond, Resolve and Restore IT Services

Status Page

Custom status page with incident tracking, downtime service status and future mainenance events

Notification Platform

Email, SMS, Twitter your subscribers to keep them informed of current outages & future maintenance

Key Integrations

Integrate with Slack, Twitter and more to automatically alert your team and users through third party services

Up to 80% of service downtime is caused by human error or failure to follow an incident response plan

To reduce the strain on the support team, maximize service uptime and reduce mistakes, it is imperative that your team is engaged as quickly as possible with the most current information.

Critical IT Incident Response Management

Quickly Engage The Right IT Personnel And Notify Your Customers To Minimize The Impact Incidents Have On Your Business

Improve Incident Resolution

  • Mean time to respond reduced to 5 minutes or less
  • Mean time to resolve reduced by 30%
  • Number of inbound calls reduced by 60%

Increase Customer Confidence

  • Mean time to notify reduced to 3 minutes or less
  • Improve customer satisfaction ratings by 40%
  • Increase customer trust by 60%

Faster Service Recovery

  • Mean time to mobilize: 80% faster
  • Mean time to service recovery: 60% faster
  • Reduced time to isolate root cause

Better Maintenance Events

  • Increase maintenance awareness by 90%
  • Faster coordination of post maintenance actions
  • Improve maintenance collaboration by 60%

Having a hosted status page lets your customers know you will bend over backwards to resolve problems

By communicating issues with your end users and all parties affected by a service interruption your support team can focus on resolving the problem rather than answering support emails, messages and phone calls.

Reduce Support Costs
Demonstrate That You Care

Status Page Premium Features

Learn more about our features with the 5 minute tutorial
& have a fully functional status page ready for launch

Service Control Panel
Incident Management
Schedule Maintenance Events
Custom Design
API Integration
Status Widget